Ocean By H10 Hotels
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Call us +1 888 531 8927
From Europe: +34 902 100 906
From the U.S., Canada and Puerto Rico +1 888 531 8927
From México: +1 800 236 2326
From the Dominican Republic: +1 809 200 8312
From anywhere else in the world, please contact each hotel directly:
Ocean Blue & Sand *****: Llámanos al
Ocean Coral & Turquesa *****: +1 809 476 2326
Ocean Maya Royale *****: +52 998 287 21 00
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Services

Privilege, it's all about You

 

Ocean by H10 Hotels introduces the Privilege concept to satisfy your requests for better and upgraded facilities and services. 

 

You will have the option to stay at the Privilege Section, enjoying upgraded Junior Suites, amenities and services.

 

As Privilege guest staying at the Privilege Section you will enjoy the following services and amenities:

 

- Air conditioned Ocean Front Privilege Lounge.

 

Premium brand beverages, wine selection, menu of coffees and teas available all day long as well as a Hors D’oeuvres & snacks

WIFI and PC’s with free internet access for Privilege guests

Library and DVD selection for adults and kids

Daily newspapers

Personalized Concierge service

Opened daily from 7 am to 11 pm

 

- Check-in & check-out Privilege

 

Private and designated areas for both arrival and departure services

You will be identified with a special bracelet

Luggage to be identified with special tags and delivered to your Privilege Jr. Suite

Early check-in and late check-out (subject to availability)

 

- Personalized Guest Service

- Bellboy service

- Exclusive breakfast in the bedroom

- Late Check Out (subject to availability)

- Free Wi-Fi

- Preparation and housekeeping (2 times a day)

- Night service

 

Furthermore, Privilege Service gives you the opportunity to take advantage of the following facilities:

 

- Dining Privilege

 

Reservations with priority seating in all “a la carte” restaurants

7 am to 11 pm free a la carte room service

Privilege Breakfast in Bed, served as part of the room service

Daily Privilege “Cook to order” Breakfast, served a la carte in a private designated area only available for Privilege Guests

1 Lobster dinner per stay (previous reservation suggested with Concierge Privilege)

 

- Special discounts in the Spa Metamorphosis and the Diving Centre

 

- Beach Privilege

 

Private beach section with upgraded chaise lounges

Private waiter service

Personal Drinks Oasis

 

- Kids Privilege. At Ocean we do not forget Kids and we have prepared some services and amenities special for them:

Daisy’s Kids Kit provided upon arrival

Special drinks and meals for kids available at our Privilege Lounge

Bathing gowns for kids in your room

Books and DVD’s for kids available at the Privilege Lounge

 

As part of the Ocean by H10 Hotels hospitality, all clients staying at Master Suites & Royal Master Suites will have access to all Privilege services at no extra cost.

 

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