Ocean By H10 Hotels
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Desde Europa: +34 902 100 906
Desde USA, Canadá y Puerto Rico: +1 888 531 8927
Desde México: +1 800 236 2326
Desde República Dominicana: +1 809 200 8312
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Ocean Blue & Sand *****: +1 809 476 2326
Ocean Coral & Turquesa *****: +52 998 287 21 00
Ocean Maya Royale *****: +52 984 873 47 00
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Si ya se ha alojado en nuestro hotel de cinco estrellas Ocean Coral & Turquesa, puede explicarnos su experiencia en la Comunidad de Ocean by H10 Hotels.

En esta sección encontrará recomendaciones y sugerencias de nuestros clientes, ideas y consejos de los viajeros para futuras vacaciones en nuestros hoteles.

Irma Flores
01/06/2012
Excelente, disfrutamos nuestras vacaciones de lo mejor, el hotel es precioso, los empleados siempre sonrientes y amables, los alimentos ricos y variados , todo limpisimo....bueno tienen que ir .. regresaremos prontooooo. Gracias a Martín, Sebastian,Lazaro, Antonio, etc, etc.
Susan Lee
24/01/2012
Just returned from an amazing holiday. Hotel was excellent, weather perfect. Very clean resort, food was great. Entertainment was brilliant, service overall was excellent. We were a party of 11 for a 50th birthday and they went out of their way to make it perfect. One day of rain and they put on entertainment inside, brilliant!! We would definitely return again and recommend it to anyone.
Mark Ballantoni
06/01/2012
What a nice resort. Spotless, well maintained, super friendly staff, especially Rode, Yudier, and Juanito who waited on us at the beach. We would definately go back. The food was good, the room was nice and spacious. The only thing that I wasn'r crazy about was the lack of privacy in the room. There is not a "bathroom" There is an area with a bathroom sink, a toilet with a frosted glass door and a large shower with a frosted glass door. Once you're done showering you either have to dry off in the shower and get dressed in there too, or you have to kick the rest of the familiy out of the room to get dressed. That would be my only complaint. Minimal!! We would definately go back!!
Carly Richter
11/05/2011
We had such an amazing time at this resort. I would recommend it to anyone. We had our wedding there and thanks to Ana and Ariana's help it was amazing. It was beyond anything we could have imagined for our wedding. The cocktail hour, the flowers everything was done using the colours that we wanted, they went above and beyond our expectations. They accommidated all of ours guests, the food was spectacular and I just can't say enough how amazing it was and what wonderful staff they have there. All 78 of our guests are still talking about what a great place and food and everything was. We can't wait to go back. Carly and Eric :)
Phillip & Sheila Crandall
07/04/2011
A wonderful 2 weeks - great resort - very clean, food was excellent, staff were extremely friendly and helpful - room 19405 (our room) was one of the nicest this side of Heaven - the view was spectacular from the cruise ships passing by almost daily in late PM to the greaat view of the rising full moom. Would go back again in a heart beat! Two things would make it even more wonderful - another bar - the 2 bars are very busy and the line-ups tend to be a bit long duiring mid-day into evening. The staff at the bars are very efficient but we felt they were extremely overworked, particularly at the pool bar. Chairs were in short supply - mainly due to the fact that guests would mark their chair with their belongings early in the day and never return to them until late PM -making them useless to everyone for the better part of the day (not really the resorts' fault) but perhaps signs could be posted that unoccupied chairs may be claimed by other guests and belongings could be held in the towel pen until the guests return.. In light of the fact that there had been 2 shark attacks reported (one at our beach and one in Cancun), we feel signs should have been posted on the beach warning guests that they are swimming at their own risk due to sharks in the area waters. Phil and Sam Crandall
Jean DeCilles
30/03/2011
We just returned from a fabulous week at Ocean Coral and Turquesa. The resort was so much more than we expected. The facilities were beautiful and spotless. The staff was exceptional, esecially Enrique on the beach and Christian , our butler. Both spolied us and made sure we had a perfect stay. We'll be back.
Aislinn Garcia
12/03/2011
My stay was INCREDIBLE. Everything about it was fantastic. The food was good, the rooms were comfortable, and entertainment staff was phenomenal! The privilege beach service was great as well. Enrique, Yudi, and Javier did an excellent job. Overall my stay was quite enjoyable and I will definitely be back soon.
Randy & Julie Nygaard
12/02/2011
We stayed at the Ocean Coral & Turquesa!!!!!It was amazing,we had awonderful time!!!The food was great!!The service was wonderful!!!Everything at the resort was wonderful,couldn't say one thing wrong with this resort!!!The poolbar was my favorite!!!!So many people around to watch!!!So when you are reading the bad stuff about this resort its not true!!!I just think people don't have anything to bitch about so they have to make up stuff about it!!!Thanks H10 motel for a wonderful vacation!!!!Randy and Julie Nygaard
cindy white
27/01/2011
Your hotel and staff is fabulous! From the moment we arrived everyone was very friendly and willing to make our stay memorable! Christian was absolutely the best butler in the world and Miguel was also great! They both made our stay one we will never forget, along with some of the others. The rooms and beaches are absolutely gorgeous! Would love to go back right now! Recommend it highly!
Daniel Garcia
07/01/2011
Excelente opción! Fue una estancia inolvidable, gente amable,instalaciones todo lo que se puede pedir lo encuentras en este hotel, muy agradable, esperamos visitarlos nuevamente este año 2011. Recomendación: Ofrezcan mayor opciones en cerveza nacional (solo Modelo Especial y Montejo mmmm agregaría opciones light modelo)
Linda Lengyel
26/12/2010
My hsband and I spent a lovely week in your Privilege. On our day of departure, my husband had an attact and the doctor at the hotel suggested he go to the hospital in Cancun. Your staff could not have been more accomodating and caring. The life guard who took him out of bed and cared for him in the wheel chair was wonderful. I could not have done it myself. The receptionist in the Privilege dining room came and offered to send us food to take with us. The doctor was kind and caring. The women who was supervising the transition was lovely and stayed with us until the cab arrived. Our lugage was packed for us and sent with the Apple rep to Cancun and we were notified we did not need to come back to the Hotel to check out or take care of our bags. The clothes were carefully packed. We are extremely grateful to you for your care and concern. We certainly will return for our 5th visit in the near future and will heartily recomend the resort to our friends and neighbors. Linda and Albert Lengyel
Krista Falteisek
12/12/2010
I loved my vacation. This was my first time in Mexico. What beautiful beaches and great weather. We only had one trouble. We booked tours, snorkeling and zip lines. The tours got us back to the resort around 3pm each day. None of the restaurants were open then. We had to order room service and it was a very limited menu. I totally recamend this resort and I know I will go back. Oh and Nellie in the gift shop was great help to us. What a nice gal. Thanks Krista
meg candage
04/12/2010
Excellent service is what made this hotel standout compared to many others in the area we have stayed at. Also, location is nice - close to Cancun and the airport and the lovely little fishing village of Puerto Morelos. Julian and Erika, waiter and hostess at the buffet for breakfast and dinner were both wonderful...and our favorite bartenders were Rocendo and Francisco! We look forward to returning soon!
Lucía de la Peña
22/11/2010
Un hotel precioso. La estancia en vuestras instalaciones habría sido estupenda si no fuese por el olor a bodega que tenía nuestra habitación. Ha sido totalmente frustrante el disfrutar de nuestras vacaciones en semejantes condiciones. Os ruego, por favor, consideréis el trato al cliente manteniendo determinadas habitaciones activas con semejante hedor. Tras 10 horas y media de vuelo es descorazonador el encontrarte en semejante situación, nada más abrir la puerta de la habitación tienes ganas de salir corriendo y de dormir en las hamacas del hotel ya que debe ser hasta insalubre el respirar ese aire. Debido a este motivo, os aseguro que nunca más me alojaré en un H10, me ha parecido una actitud que raya la tomadura de pelo, considero que la habitación no ha estado a la altura de un 5 estrellas super lujo, ni mucho menos. Una vez en casa, ha habido prendas que he tenido que lavar dos veces para que el olor desapareciese. Lo dicho, nunca más un H10 ni un Ocean ya que el alojarme en habitaciones con olor a bodega no dice mucho del trato que se le da al cliente. No siempre se puede ganar dinero por encima de todo, si es necesario cerrar una parte del hotel y mantenerla inoperativa pues se cierra, no es de recibo el pasar las vacaciones con la habitación en ese estado. Os aseguro que ante esta situación, además de no repetir alojamiento, voy a comentar mi experiencia con vosotros a todos mis conocidos, todo, por evitar que le pase a nadie lo que me ha pasado a mí. No necesito cruzar el charco para alojarme en bodegas.
JOSE LUIS PEREZ
22/10/2010
LA VERDAD QUE ESTUVO FANTÁSTICO,ES UNA MARAVILLA TODO UN SUEÑO ,ATENCIÓN DE LOS MOZOS,GENTE DE PILETA DE SHOW,GENIAL LAS INSTALACIONES,TODO ,TODO ME FASCINO,ESPERO VOLVER PRONTO !!!!FELICITACIONES!!!!!! . BESOS SILVA. E.PEREZ
Arturo Figueroa Campos
26/06/2010
El Hotel tiene excelentes instalaciones, la comida es muy buena, pero en la comida regional no se ven autenticas presentaciones, sin embargo quedé fascinado con el hotel, el paisaje y el servicio. Felicitaciones a todo el personal, deseo volver pronto con el resto de mi familia.
jose m. lopez
17/03/2010
truly a beutiful hotel, but the best was the hotel staff from the general mgr mr.Jorge all the way down to the gardener pedro, i have never been treated with such curtisy and respect. the interest the the staff showed for my enjoyment, was unparalled. it made me and my wife so comfortable, that we bought into the time share program. i rate this hotel 10 stars. oh en the food was to die for.
Michael & Christine Cvitanovich
13/12/2009

My wife and I came down for our 10 year anniversary at Ocean Coral & Turquesa in room #7304. It was by far the best experience we ever had at an all inclusive hotel. The rooms were extremely clean and modern. The pools were very clean and comfortable with the warm weather. There were many food choices/restaurants to select from even for the picky eater. The services thru out the hotel were always with a smile and the tipping came very easily and was greatly deserved and appreciated. We will definitly be returning with our children to utilize the daisy club and bring other family members with to enjoy the experience. Thanks for the memories....

rick flatt
24/11/2009

hotel was beautiful staff was great especially bell captn, Benjamin and ernesto, best waitress Ileana who always had a smile. Food was great. Only thing missing from this resort is the lack of a hot tub for those cool nights when you would like to relax and enjoy the star studded skies. Will return to this resort the minute you install one.

JENNY STONE
13/11/2009
we enjoyed our stay. the food was good and the coffee shop was fantastic. We had an upgrade oceanside view room with a balcony that was great. We will stay at these hotels again.
julio aguirre
03/11/2009
Este fin de semana estuve hospedado en el hotel y quiero agradecerle por lo bien que nos recibieron es un servicio de primera, la atenciòn del personal es fantastica siempre con una sonrisa. ¡¡¡¡GRACIAS!!!! ESPERO REGRESAR PRONTO
jose salmeron
10/10/2009
FUE UNA EXPERIANCIA FORMIDABLE, ME QUE ENCANTADO CON LA MUSICA Y SUS INSTALACIONES ESPERO VOLVER EL PROXIMO AÑO, EN REALIDAD MUCHAS FELICIDADES POR SUS INSTALACIONES SON DE ALTURA
David Baldwin
13/08/2009

From the begining, we were impressed with the hotel decor, views and hospitality. We paid for priviledge service and IT IS WORTH IT! The resort seemed to be central to all the excursions. The food was great. You should realize that "you are not in Kansas anymore." I would recommend this resort for families and relaxation. Very traquil and laid back

David Baldwin
07/08/2009

Just got back from the best vacation we've had in 3years! The hotel is very impressive in its decor, hospitality and amenities. The minute we arrived we felt welcome. We had reserved a privilege junior suite, however they over-booked them so we were upgraded to a master suite with a beach front view. I recommend to every one to pay the extra money to get the privilege amenities. We were surprised to walk in our room the first night to find a chilling bottle of champagne and a fruit platter in which we used in our jaccuzi tub on our private patio. The food for the most part was ok. I had to remind myself that " I wasn't in Kansas anymore, Toto!" The entire staff was very friendly and accommodating to our needs. The activities were fun and the location of the hotel seemed central to all the excursions.

Al Steil
04/08/2009

This was our 4th family vacation to mexico, and 1st to Rivera Maya/Cancun. It was wonderful. This was without a doubt the best resort we have stayed at. The rooms were big, clean and wonderful. The service was wonderful. The food was wonderful. We were 100 % satisfied and look forward to returning in the future. Special thanks to Victor Mendez, head waiter, Natali, waitress at Score Bar and Cristian at Score Bar. Ernesto at the swim up pool bar.

GERARDO RAMIRO VILLARREAL GARCIA
28/07/2009

We wish to express our gratefulness to the fine attention of the staff, housekeeping, restaurants (mainly the Japanese restaurant). Always warm and greeting when asking if everything were well and not forgetting the waiters. I congratulate the extreme cleaning in all the hotel areas. My family and I spent a great week enjoying all the services offered.

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